community
Where to complain about broken cycling infra
Template links for reporting blocked bike lanes, illegal parking, or missing protections to Busan agencies.
Nov 11, 2025
- Busan citywide → use 민원24 or dial 120. The bike-specific form lives at https://www.busan.go.kr/minwon/form/bike. Attach photos and cite the road law article (we list them in the template).
- District offices → each 구청 has its own portal (Suyeong, Yeonje, Haeundae) but all accept ePeople complaints; copy the text from our district memo and add the exact road segment.
- Kakao chatbots → several districts (Suyeong, Yeonje) accept evidence via Kakao Channel. Add the QR links from our template pack to your phone.
We recommend filing the complaint yourself, then CC hello@cyclingbusan.org with the ticket number so we can escalate when it stalls for more than 14 days.